Last Updated: June 3, 2025

TRENT VENTURES LLC (“we,” “us,” or “our”) operates http://ezPOD.app (the “Website”), a Software as a Service (SaaS) platform that provides storage and management of Proof of Delivery files for materials delivered to job sites (the “Service”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Website and Service. By accessing or using the Website or Service, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information you provide directly to us, information collected automatically through your use of the Website, and information from third parties, as described below:

a. Information You Provide
When you register for or use our Service, we may collect the following types of personal information:

  • Contact Information: Email address, phone number.
  • Business Information: Business name, physical addresses of job sites or business locations.
  • Delivery Records: Information related to materials delivered, including Proof of Delivery files and associated metadata (e.g., dates, times, recipient details).

b. Information Collected Automatically
We may collect standard website usage information through cookies and similar technologies, including:

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, time spent on the Website, clickstream data, and other behavioral metrics.
  • Cookies: We use cookies to enhance your experience, analyze Website performance, and deliver personalized content. You may manage cookie preferences through your browser settings, but disabling cookies may affect the functionality of the Website.

c. No Financial Information
We do not collect or store financial information, such as credit card numbers or bank account details, on our servers. Any payment processing is handled by third-party payment processors, and their privacy policies apply to such transactions.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain the Service, including storing and managing Proof of Delivery files.
  • To communicate with you, including responding to inquiries and providing customer support.
  • To improve the Website and Service, including analyzing usage patterns and optimizing functionality.
  • To comply with legal obligations and protect our legal rights.
  • To personalize your experience and deliver relevant content.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf, such as cloud storage, analytics, or customer support, under strict confidentiality agreements.
  • Legal Compliance: When required by law, regulation, or legal process, or to protect the safety, rights, or property of TRENT VENTURES LLC, our users, or the public.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction, subject to appropriate safeguards.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide the Service, fulfill the purposes outlined in this Privacy Policy, or comply with legal obligations. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal or contractual obligations.
  • Opt-Out: Opt out of certain data collection, such as cookies, via your browser settings.

To exercise these rights, contact us at help@ezPOD.app. We may require verification of your identity before processing such requests.

7. Third-Party Links

The Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review their privacy policies before providing any personal information.

8. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our servers or service providers are located. We ensure appropriate safeguards are in place to comply with applicable data protection laws.

9. Children’s Privacy

The Website and Service are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on the Website with a revised “Last Updated” date. Your continued use of the Website or Service after such changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
https://ezPOD.app/contact-support
help@ezPOD.app